Event FAQs

What Happens After You Purchase Your Ticket?

Once you’ve purchased your ticket from store.frontlinegaming.org, you’re all set.

You’ll be added to our player list and receive all important event communications via the email used at checkout. This includes updates such as the player packet, event details, and any important announcements leading up to the event.

You will not receive or need a physical ticket for FLG events.

Player Packet and Event Details

Approximately 30 days prior to the event, the player packet will be released. This document includes everything you need to know to prepare, including:

  • Event format

  • Schedule

  • Missions and rules

  • Additional event specific details

You can find the player packet and all other important updates at:
events.frontlinegaming.org

Stay Updated

All key updates, including player packet release and registration details, will be sent directly to your email.

Be sure to keep an eye on your inbox as the event approaches, and please check your spam or promotions folder just in case.

BCP Registration

Many of our events, including Warhammer 40K, Age of Sigmar, and Kill Team, use Best Coast Pairings (BCP) for tournament registration and pairings.

After the player packet is released, you will receive your unique BCP registration code via email. This code allows you to register for your event within the BCP app.

If you’re new to BCP, you can review step-by-step instructions.

What Should I Bring?

To make sure you’re fully prepared for your event, we recommend bringing the following:

  • Your fully built and painted army (per specific event requirements)

  • All required rules materials (codex, rulebooks, FAQs if applicable)

  • Dice, measuring tools, and gaming accessories

  • Objective markers and tokens relevant to your army

  • Your army list, submitted and printed if required by the event

  • A charged phone with the BCP app installed (if applicable)

  • Comfort items such as water, snacks, and anything you need for a full day of gaming

NOTE: Outside alcohol is typically strictly prohibited by our venues. 

Optional but recommended:

  • Carrying Tray or Travel Cart for your army

  • App for score tracking method

  • Portable phone charger

Day of Event Check-In

Getting checked in is quick and easy.

  • In-Person check-in is not required at FLG events. 

  • Event Staff desk opens in the morning prior to Round 1. Exact times will be listed in the player packet

  • Any pre-ordered merch will be available for pick up from the Event Staff Desk     

  • Once checked in by your head judge/tournament organizer, you're ready for round 1!

Most FLG events use Best Coast Pairings (BCP) for pairings and results. Make sure you are:

  • Registered in the event using your code and "checked-in" once you arrive to the event

  • Able to access your pairings on your phone

If you have any questions or need assistance, FLG Staff (black shirts) will be available throughout the venue to help.

Ticket is sold out, what do I do?

On the ticketing page, sign up for restock notification using E-mail or SMS alerts. If and when more tickets become available, notifications will go out on a first come first served basis. 

Require Further Assistance?

If you have any additional questions related to the event, venue, or are not receiving e-mail communications after you purchased your ticket, please reach out to our Events Team. 

If you require assistance with your ticket purchase including transfers, cancellations, or other issues, please contact Customer Service.